HeroChat Privacy Policy

Last updated: April 2026

1. Controller
The controller responsible for data processing is:

HeroChat GmbH
Rykestr. 26, 10405 Berlin, Germany
Email: support@herochat.io

2. General Information
We take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, and protect your data when you use our services.

3. Data Collection
When using HeroChat, the following data may be processed:
- IP address
- Browser and device information
- Chat messages and content
- Usage data and timestamps

4. Purpose of Processing
Data is processed to provide and improve the chat service, ensure security, and analyze usage.

5. Legal Basis
Processing is based on Art. 6(1)(b) GDPR (contract performance) and Art. 6(1)(f) GDPR (legitimate interest).

6. Data Sharing
Data may be shared with service providers necessary to operate the service. This may include hosting providers or analytics tools.

7. International Transfers
Data may be transferred to countries outside the EU where necessary, in compliance with applicable data protection laws.

8. Data Retention
Data is stored only as long as necessary for the purposes stated above or as required by law.

9. Your Rights
You have the right to access, correct, delete, or restrict processing of your data, as well as the right to data portability.

10. Contact
If you have any questions about this Privacy Policy, please contact us at support@herochat.io.

11. Changes
We may update this Privacy Policy from time to time.